What are your current specials?

Get FREE Shipping with orders over $150.00!
*Offer applies to Standard Shipping only within the continental US. (Offer does not apply to Express Shipping or orders shipped to AK, HI and American territories.)

Click here for our current product specials.


What is your phone number?

We do offer phone support but minimally, our number to reach us is 954-404-2646. Being an internet company we receive many questions and are best able to address their needs via our online request form. Questions, comments, and suggestions should be directed to Customer Service via the Contact Us link at the top and bottom of our website.

If you would like a phone number to place an order it is because you are concerned about your credit card safety over the internet, we do provide one it is 954-404-2646 (although we also provide 128bit secure shopping via SSL protection). Send your inquiry via our contact us page or at bodyinacinch@gmail.com with your contact phone number and the best time to reach you and one of our representatives will call you promptly. In addition to processing credit cards we can also process PayPal and debit cards. In case of a mailed check, you can send that to our PO Box 590095, Fort Lauderdale, Florida 33359 address. When the check has been cleared we will be able to process your order.

Do you have a printed catalog?

At this time, No. With ever changing merchandise, and new additions each week, our online catalog is updated constantly. The advantage of you having access to our current availability regarding styles and sizes is our main interest.

Which credit cards do you accept?

Visa, Master Card, American Express, and Discover cards are accepted, as well as debit cards that bear the Visa or Master Card logo.


What is your Exchange Policy?

If, within 10 days, you are not satisfied with your purchase, we will replace or exchange the item. An item may be exchanged once for another of the same differing only in size and /or color. All items must be returned in their original packaging and in original condition, with no stains, odors or damage of any kind. Do not destroy or discard original packing for 10 days. Merchandise returned without authorization will be refused, and the carrier will charge you shipping in both directions. If the items have been shipped, you will only be eligible for store credit of equal value including paid shipping charges.

Can I cancel my order?

Yes, you can, as long as the item has not been shipped. If the items have been shipped, you will only be eligible for store credit of equal value including paid shipping charges.

If you do receive an order that was canceled, accept delivery of the item and email our Customer Service Center at bodyinacinch@gmail.com for return instructions.

As per United States FDA and CDC Law, We cannot accept underwear or undergarment items once packages have been opened, ripped, damaged, odored, stained or with any signs of tampering.

I canceled my order but I haven't received a credit yet.

We submit all requests for credits within 24 hours of receipt; however, it may take 7-10 business days for you to receive your credit. You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle.

How long do credits take?

It may take 7-10 business days for you to receive your credit.

Can I return an item that is damaged, defective, or I just don't want?

As per United States FDA and CDC Law, We cannot accept underwear or undergarment items once packages have been opened, ripped, damaged, odored, stained or with any signs of tampering.

If, within 10 days, you are not satisfied with your purchase, we will replace or exchange the item. All items must be returned in their original packaging and in original condition, with no stains, odors or damage of any kind. Do not destroy or discard original packing for 10 days. Merchandise returned without authorization will be refused, and the carrier will charge you shipping in both directions. If the items have been shipped, you will only be eligible for store credit of equal value including paid shipping charges. WE DO NOT ACCEPT RETURNS FOR CASH REFUNDS ONCE ITEMS SHIP.

What happens if the item I ordered is not available?

Our distributor ships products before the estimated delivery in the vast majority of cases. On occasion, however, an order may be delayed due to availability or other circumstances. In the unlikely event there is a change or delay in filling your order, we will notify you via phone, postal mail or email. We know that this can be inconvenient, and we will offer you one of the following alternatives as appropriate to your situation: